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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1797383002
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1797383002
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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Andre Isabel

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Reviewed: Tue, Apr 24, 2018
About Alamo: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Justin Maugham

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Reviewed: Mon, Oct 29, 2018
About Alamo: 10.0 /10
Quick service, clear communication, and very friendly staff.
About QEEQ: 10.0 /10

Marlon William

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Reviewed: Wed, Feb 21, 2018
About Alamo: 10.0 /10
Alamo makes car rental very convenient. The self-service pickup is very quick. During the ten-plus days of using the car, I scratched the left bumper and the trunk in two small places. When returning the car, I informed the staff, who told us it was not a big deal. The return process was also very straightforward; they just took a quick look at the car, and we were done.
About QEEQ: 10.0 /10

View more >
Standard | Volkswagen Jetta or similar
Reviewed: Sun, Mar 8, 2020
“Love Alamo, would use Easyrentcars.com to book again.”
About Alamo: 8.7 /10
Great service, easy check in, and I got to select my vehicle. All staff were extremely friendly. The worst part was the placement of the car rental services/difficulty getting there, at both the Atlanta airport and the Pensacola airports, however this is not a reflection on Alamo and its fantastic customer service as all other car rental services were in the same location.
About QEEQ: 10.0 /10
Easy, simple process. All upgrade options there so no surprises at the price being paid at the desk on pickup.

Nite runner

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Standard | Toyota Camry or similar
Reviewed: Tue, Jul 24, 2018
“A good ride for a great price”
About Alamo: 9.4 /10
Like: The shuttle from the airport was quick and comfortable, the staff was helpful and the car was more than expected.
Dislike: The Chevy Impala performed well although the modern seat design grew uncomfortable towards the end of the week

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