Very good

Pretty good

Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.

Easy to use, had to update my booking once (pick up time) and had no troubles

I requested a Ford Mustang but got given a Mercedes SLC instead. This was a big deal for a car enthusiast. Also the waiting time took far too long.

Like: will always use this site ! very happy
Dislike: long wait time at hertz but they did a big upgrade for me