The staff were a bit lazy and did not follow the queue order for car rentals.

I still recommend insurance, it seems there was some communication issue with QEEQ.

Great service, quick pick-up, and a free upgrade

For a 7-day rental, I returned the car two and a half days early. The Avis staff said there would be a refund, but now they deny it. How can such a company be trusted?

Dissatisfied 1) Waited for a long time at the store, at least an hour of queuing and waiting to get the car (due to insufficient staff on site as I was told); almost late for my meeting. 2) Originally booked a Ford FOCUS for 324 RMB per day, but was told no similar cars were available; the closest was a DODGE at 110 USD per day, which is a huge difference. What’s the point of allowing customers to select models during booking if this is how orders are managed?