Overall, it was pretty good. The pick-up location was fine, but the drop-off spot was too confusing. If you happen to stay at the hotel where the return address is, even the reception staff there are unsure where to return the car. The GPS had a power connection issue and ran out of battery as soon as I arrived, which could have been a big hassle.
We arrived half an hour early, and the staff initially confused the timing, almost charging us an extra $60. However, they offered us an upgrade. The car was brand new, a 2024 Durango V8, which was incredibly enjoyable to drive and had plenty of storage space. The downside was its fuel consumption, which made refueling painful.
No Chinese service encountered. Pick-up time was one day earlier than scheduled (damn time difference), so an extra day's fee was added. The rental car had no power the next day and required a call for assistance.
Avis acquired Budget, so both are renting together. At the Pullman Airport branch, there was only one guy servicing. I chose the most economical compact car but was upgraded to a Volkswagen Passat directly. The car was very new and easy to drive.
About QEEQ:10.0/10
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