Quite good

There were very few people, almost no queues. There are four counters where you can pick up the car. A young lady was very nice. However, a middle-aged woman was unfriendly to newcomers. One major dissatisfaction was that I booked a Volvo and asked if I could get one if I wait until the reserved time. They said it's impossible to get a Volvo.

Very satisfied

Frankfurt International Airport is too large. We had to ask many people and went around twice before finding the return location. It would be best to provide the latitude and longitude coordinates of the return store for direct navigation.

Excellent