The car we received was different from what we booked. We originally booked an SUV Nissan Qashqai (I even provided them with a copy of the rental agreement), but upon pickup, we were given an SUV Hyundai ix35 with several scratches. When we mentioned this to the Hertz staff, they said it was the same category (SUV) so it's fine. However, there was already an SUV Nissan Qashqai nearby. Since it was late, we didn't want to argue further. We hope Hertz can improve on this.
“First experience with Easyrentcars and Hertz in Melbourne”
About Hertz:9.3/10
we have upgrade to Passat wagon, nice and comfortable drive experience
About QEEQ:10.0/10
easy booking
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