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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4834468307
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4834468307
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Reviewed: Mon, Nov 14, 2016
About Drive On Holidays: 2.0 /10
I purchased a full coverage insurance, but upon arrival at the shop, I was asked to pay additional insurance fees. The rental company said the payment I made was to the booking company, not to them. The rental company aggressively upsold and even somewhat threatened that if problems arise, contacting the booking hotline would not help as there was no effective communication between the booking company and the rental company. This was very disappointing.

Relevant Reviews on Drive On Holidays Lisbon - Airport

Zora Josh

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Reviewed: Sat, Feb 18, 2017
“Tired but Happy”
About Drive On Holidays: 2.0 /10
Does not accept credit cards without chips, pushes insurance, and it's been almost a month without returning the deposit!

c.warnock

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Small SUV | Audi Q2 or similar
Reviewed: Wed, Jul 6, 2022
“Excellent will use again for future travel”
About Drive On Holidays: 10.0 /10
Car was very comfortable made our travel in portugal great
About QEEQ: 10.0 /10
Process was good

D.P.

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Full Size Van | Mercedes-Benz Vito Guaranteed model
Reviewed: Thu, May 16, 2019
“Good price but quality and service, not so much.”
About Drive On Holidays: 7.7 /10
We got a decent price compared to other companies for a 9 passenger, 4 suitcase vehicle. We got there a lite early hoping for possible early departure for Porto. We received it 1 hour late. The clerk scribbled some numbers on a sheet eluding to insurance and tempting me to avoid a 2500 Euro deposit to be charged to my card and instead paying over $200 for insurance that our own insurance would cover. It felt like a pressure ploy. They were focused on it being a 'Mercedes product' but when we got it, the whole exterior was pretty beaten up. The clerk ended up scribbling the whole diagram of the van to indicate where the damages were. Makes me wonder what they did with the money they would have charged the customer who returned it that way. Body repairs were not made. Ride was good, we did 2400 km over 1.5 weeks. On return, we were pressed to get back to the airport, the young clerk who didn't speak English showed me the credit card machine that the return of my 2500 Euro deposit kept getting declined. It was easy for them to charge it! I couldn't leave before settling it. And I was in a rush. Stressed now. Credit card company told me it was not on their end. Turned out the clerk had to correct a computer code to capitalize one of the letters. Avoidable I think, their system shoudn't have any glitches to return such a large sum of money. It was resolved by a supervisor.

Y.Lim

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Full Size Van | Mercedes-Benz Viano Guaranteed model
Reviewed: Tue, Feb 19, 2019
About Drive On Holidays: 7.3 /10
I am a terrible experience with Drive On Holidays. 1. The car was overdue for service 19000km 2. The car broke down due to no proper maintenance done; AdBlue was empty. Wasted 5 + hours for tow truck back to Drive On Holidays office and refill AdBlue. There staff are not helpful and did not offer alternative and no compensation what so ever. 3. Upsell of insurance by counter staff worth 638 Euro.
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