From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3276380326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3276380326
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DRIVE ON HOLIDAYS CAR RENTAL REVIEWS

Learn What Real QEEQ Customers Say About Your Car Rental Company

m.alvarado phang

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Mini | Fiat 500 or similar
Reviewed: Wed, Sep 21, 2022
“Cuidado con drive on holidays de ponta delgado”
About Drive On Holidays: 8.0 /10
El coche era lo que esperaba, lo que sin duda no me esperaba fue el trato recibido, ya había visto que a la clienta anterior no la trataron muy amablemente, pero sin duda no me esperaba que nos tratasen tan mal, 2 de los 3 trabajadores son persona súper desagradables, hubo un malentendido en la comunicación en inglés, y el que nos atendió empezó a gritarnos y diciéndonos que queríamos estafarlo y que le estábamos mintiendo, cuando ya me habían quitado ya los 880€ de la cuenta para el depósito. Había hecho la reserva por Internet con la tarjeta de crédito y al llegar a la recogida solo llevaba la tarjeta de crédito en el móvil, por lo que pagué el deposito con la de débito porque su datafono no tiene contactless y como no era la misma el tío empezó a decirnos que si nos pensábamos que era una broma y que ahora no iba a poder devolvernos la fianza porque no es la misma tarjeta , después de un intercambio de palabras y diciéndole que no pasaba nada, llamábamos a la policía para solucionar el malentendido al final nos dieron el coche y nos fuimos, al devolver el coche efectivamente no hubo ningún problema para la devolución de la fianza. Sin duda no recomiendo el alquiler de drive on holidays de ponta delgada
About QEEQ: 10.0 /10
Todo muy bien, no me llegaba el correo de confirmación por lo que contacté con atención al cliente y me solucionaron con rapidez.

Jim Blake

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Reviewed: Wed, Jun 26, 2024
About Drive On Holidays: 4.0 /10
I knew fuel in Europe was expensive at 14 RMB per liter, so I booked a Toyota Corolla Hybrid, which I was familiar with and had rented before, giving a mileage of 5 liters per 100 km. When I arrived at the store, after confirming the contract and deducting the deposit, the staff told me they did not have the model I booked and offered me a large diesel car instead. I refused, and they said they did not have any Toyota cars at all. I asked why they had me sign the contract and deducted my payment if they didn’t have the car. They finally gave me a Hyundai SUV with a 2.0-liter engine, which I didn't want as a 1.6-liter is sufficient for my wife and me. The larger engine consumed more fuel, and parking spaces in Europe are small. If not for booking a hybrid, I wouldn’t have considered this company. I wanted to cancel the order but was told by the rental platform that the SUV was also a hybrid, and they had no other cars available. I argued that hybrids should be matched with hybrids and engine capacity should be similar. The staff handling my rental was more interested in getting off work at 6 PM and left us at the counter when it was time for their dinner break. Eventually, I confirmed with the store manager and the rental platform that the SUV was a hybrid, and I had no choice but to accept it. The deposit was 2600 EUR if no insurance was bought. Returning the car was quick, and the return process was managed by different staff at a separate counter. The process was reasonable. After issuing a return receipt, I asked when the 2600 EUR deposit would be refunded. They said immediately, but I guessed it would take about 30 days.
About QEEQ: 10.0 /10

Nick Arthur

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Reviewed: Wed, Jun 26, 2024
About Drive On Holidays: 4.0 /10
I chose the Toyota Corolla Hybrid because I knew fuel prices in Europe are high at 14 yuan per liter, and this car uses only 5 liters per 100 kilometers. I had rented this car before and was familiar with it. Upon reaching the store, after confirming the contract and paying the deposit, the staff informed me that they didn't have this model available. Instead, they offered me a large diesel car, which I refused. They told me that they don't have any Toyota cars at all. I asked why they made me sign the contract and charged me, only to give me a Hyundai Jeep with a 2.0-liter engine, which I didn't want. For me and my spouse, a 1.6-liter car is more than enough. Larger engines consume more fuel, and parking spaces in Europe are small. If it weren't for the hybrid, I wouldn't have considered this rental company. I wanted to cancel the order. After calling the rental company, they told me that the Jeep was also a hybrid and that they had no other cars available. I insisted that a comparable car should be hybrid-to-hybrid, same engine size. This company was terrible. The staff processing the rental left us at the counter and went to eat as soon as it hit 6 PM. Later, I had to confirm with the store manager and the rental company that the Jeep was indeed a hybrid, and I had no choice but to accept it. Not buying insurance required a 2600-euro deposit. Returning the car was quick; they had separate counters and staff for rental and return, which was quite efficient. After getting the return confirmation, I asked about the 2600-euro deposit. They said it would be refunded immediately, but I guess it will take 30 days.
About QEEQ: 10.0 /10

c.warnock

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Small SUV | Audi Q2 or similar
Reviewed: Wed, Jul 6, 2022
“Excellent will use again for future travel”
About Drive On Holidays: 10.0 /10
Car was very comfortable made our travel in portugal great
About QEEQ: 10.0 /10
Process was good

Baron Gresham

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Reviewed: Wed, Aug 23, 2023
About Drive On Holidays: 2.0 /10
It's been a long time since I returned the car, and I still haven't received an explanation from customer service about the 66 euros charge! Additionally, the large deposit has yet to be refunded, seriously impacting my subsequent expenditures. Poor service.

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Mini | Volkswagen up! or similar
Reviewed: Wed, Aug 14, 2019
“Méfiance sur les prix attractifs”
About Drive On Holidays: 10.0 /10
Attention ! Assurance supplémentaire à prévoir sur place, lisez bien les conditions de ventes. Personnellement je me suis faite avoir comme de nombreux touristes, j'ai relu les conditions de ventes après coup, je n'ai toujours rien compris.
About QEEQ: 10.0 /10

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Small SUV | Jeep Compass or similar
Reviewed: Tue, Oct 1, 2024
“Drive on Holidays will have their Insurance commision!”
About Drive On Holidays: 6.0 /10
Booked for Jeep Compass or similar. Originally they brought out another vechile, which wasn't big enough. I was told the Jeep Compass wasn't in the price range i'd paid for! Ended up with a citreon C5 Aircross which was very good. Had to buy their £270 insurance (even though i'd bought insurance with QEEQ). as they required a £3000 deposit if i didn't and £3000 sent my credit card into fraud alert after so many transactions in a short space of time.(I think they had me use my card 4 or 5 times in 2 minutes, which i'm sure is a ploy to set alarm bells at the bank). Upshot was, the insurance i bought from QEEQ was redundant.
About QEEQ: 9.0 /10
QEEQ basiclly good but I shouldn't have bought the insurance, as Drive On Holiday made it unnecerssary/worthless

Stan Saroyan

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Reviewed: Tue, Jul 23, 2024
About Drive On Holidays: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 23, 2019
“Bon véhicule - Service de navette pas adapté”
About Drive On Holidays: 7.0 /10
Le service de navette pour l'aéroport au retour est largement insuffisant - nous avons faillit rater notre avion
About QEEQ: 10.0 /10
Bien

Serge Rieznikov

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Compact | Mercedes-Benz A Class Guaranteed model
Reviewed: Tue, Aug 20, 2019
“I would suggest them and would rent again”
About Drive On Holidays: 9.3 /10
Very professional.

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Standard Crossover | Peugeot 3008 Guaranteed model
Reviewed: Thu, Mar 5, 2020
“I have every confidence in EasyRentcars but you need to tame the upstream providers somehow.”
About Drive On Holidays: 9.3 /10
Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.
About QEEQ: 10.0 /10

A.Kosonogov

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 25, 2019
“In general good experience with the booking”
About Drive On Holidays: 10.0 /10
I've got a brand new Nissan Micra from Drive on Holidays. It took some time to pick up the vehicle since th here was line. However the personnel is quite efficient.
About QEEQ: 10.0 /10

N.Travers

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Compact | Opel Astra Wagon or similar
Reviewed: Thu, Jul 11, 2019
About Drive On Holidays: 8.3 /10
Pick process was long and you could think of ways of speeding it up
About QEEQ: 10.0 /10

Gary Beany Thompson

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Convertible | MINI Cooper Cabrio Guaranteed model
Reviewed: Sat, Oct 19, 2019
“A disaster”
About Drive On Holidays: 4.3 /10
Car wasn’t ready, even though I ordered it for an hour before my I travel, it wasn’t cleaned, so had to wait, the car had marks everywhere. The worst experience I’ve ever had hiring a car

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Compact | Opel Astra or similar
Reviewed: Sat, Dec 30, 2023
“Very happy and would book with qeeq again”
About Drive On Holidays: 9.0 /10
Pick up time was not as fast as it could have been with a line of people waiting for checkout staff. Drop off was super fast and all staff were polite and helpful.
About QEEQ: 10.0 /10
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C.Mccandless

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Intermediate | BMW 1 Series or similar
Reviewed: Mon, Aug 28, 2023
About Drive On Holidays: 9.0 /10
I was really displeased with the service staff. They pushed additional insurance by creating fear about the process of using my own insurance. I prepaid for out of service hours but was still charged €33.5 collecting the card.
About QEEQ: 10.0 /10
You guys are great

K.Luoma

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Oct 4, 2019
“Smoot service”
About Drive On Holidays: 9.3 /10
Really friendly service. I am their regular customer.
About QEEQ: 10.0 /10

P.Poirier

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Mar 5, 2021
“Great staff”
About Drive On Holidays: 8.0 /10
I use rental car almost every month in Porto. Staff at DriveOnHolidays are the friendliest and most helpful of all of the companies I've used.
About QEEQ: 8.0 /10

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Small SUV | Volkswagen T-ROC or similar
Reviewed: Fri, Jun 9, 2023
“Great service”
About Drive On Holidays: 9.0 /10
We needed to alter our booking with the company as our flight was delayed. This was no problem at all and the staff were very friendly and helpful. Would use them again.
About QEEQ: 10.0 /10
Brilliant value deal

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Feb 28, 2020
“Easy, fast and everything at a good price !”
About Drive On Holidays: 9.3 /10
Fast and friendly. Like always.
About QEEQ: 10.0 /10
Perfect experience. Always satisfied !

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