Maggiore FIRENZE Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Hayden Johnson

Italy

Reviewed: Tue, Jul 25, 2017

About Maggiore: 10.0 /10

Overall pretty good. Booked two cars for our trip and both got upgraded to a BMW X1 and an Audi Q2. They didn’t try to force any insurance on us. The only hassle was returning the car, as the area was filled with restricted zones and one-way streets, which the GPS failed to identify. We had to return to the hotel and get directions from the hotel staff to find the rental office. Make sure to ask for directions when picking up the car.

About QEEQ: 10.0 /10

Maggiore

Florence

Italy

1 days rental

Relevant Reviews on Maggiore in Italy

Taylor Cook(e)

Italy

1 days rental

Reviewed: Sat, Jan 7, 2017

“From Naples to Pompeii and the Amalfi Coast, the scenery was beautiful all the way”

About Maggiore: 10.0 /10

The location is right inside the airport, with a bus station specifically for shuttling to the car rental plaza where all rental companies are located

About QEEQ: 8.0 /10

Rita Galsworthy

Italy

1 days rental

Maggiore

Rome

Italy

Reviewed: Mon, Oct 10, 2016

About Maggiore: 4.0 /10

Not a good experience: First, the location only has two staff members, and their efficiency is average. We arrived before 9 AM and were the first in line, but a long queue formed afterwards. Secondly, the car we received was not the Mini Cooper we reserved but a very ugly and odd Fiat Kugo. It was embarrassing to drive and hard to park. There were Mini Coopers in the garage, but no upgrade was offered. Thirdly, the garage is over 500 meters from the location, requiring us to drag our luggage, cross streets, and traffic lights for a 10-minute walk. The person managing the garage is part-time, so communication with the location was difficult. It caused me to make two trips back and forth, wasting 2 hours.

Jay Maud

Italy

1 days rental

Maggiore

Milan Linate Airport(LIN)

Milan

Italy

Reviewed: Thu, Mar 1, 2018

About Maggiore: 2.0 /10

I changed the order time and communicated with the rental car customer service promptly. The customer service confirmed they had communicated with the local car rental company. However, when I arrived at the pickup location, I was informed that I couldn't continue with the original order and had to accept a new one.