Maggiore charged my credit card a month after claiming there was a scratch on the car. Then, they charged me again six months later and could not provide any proof when I contacted them.

Price protector is good. should allow users to rate after sales or claims experience.

Scammed, requested a car change with no extra cost. In the end, they charged us an additional 221 euros and told us it was refundable at customs, but it wasn't a tax refund form at all.

Terrible, this is the worst rental experience I've had abroad! Booked a BMW 2 Series, got a 1 Series instead. The car size and trunk capacity are completely different, leaving us with no space for our luggage. Their attitude was horrible, claiming they don’t have BMW 2 Series! They demanded 650 euros to switch to a Ford of the same size! It's just a scam! Downgrade the car and then charge extra. Two months after we got back, we were charged over 200 euros again. After multiple communications via the rental platform, they claimed it was for insurance. We had bought full insurance through the rental platform and explicitly declined insurance at pickup, signing no documents. They charged us on the last day before the credit card guarantee expired. Absolutely shameless and garbage service!

I changed the order time and communicated with the rental car customer service promptly. The customer service confirmed they had communicated with the local car rental company. However, when I arrived at the pickup location, I was informed that I couldn't continue with the original order and had to accept a new one.

Poor customer service