No staff accompanied to inspect the car. The car they gave me showed 'engine oil change soon' on the dashboard halfway through the trip. I wasted a lot of time and gas trying to contact Avis, but got no response. Customer service didn't answer, they only took calls for new bookings.

Staff attitude was unfriendly

The car provided was different from the one reserved!

The staff was friendly and provided detailed and accurate explanations. The service was efficient.

Great