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Live chat Email us Service Code: 3941786331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3941786331
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Madrid--Toledo--Barcelona

Reviewed: Thu, Feb 23, 2017
About AVIS: 10.0 /10
Staff are patient.

Relevant Reviews on AVIS Madrid Gran Via

Morton Joule

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Reviewed: Wed, Oct 17, 2018
“Madrid-Segovia-Salamanca-Porto-Guimarães-Braga-Aveiro-Coimbra-Lisbon-Mérida-Seville-Ronda-Malaga-Gra”
About AVIS: 6.0 /10
Good service attitude, didn't have to wait long. However, I was very unhappy with the random car model change. Check my final comment for more details.

Francis Lincoln

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Reviewed: Sun, Feb 26, 2017
“Self-Driving in Southern Spain”
About AVIS: 4.0 /10
The contract wasn't in English, so we could only roughly understand it by looking at the prices. There were 4 of us, but they counted each of us as separate additions, so we ended up paying for insurance for 4 drivers. Overall, they didn’t explain things clearly.

Vic Ezekiel

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Reviewed: Tue, Aug 1, 2017
About AVIS: 6.0 /10
Overall, it was a good experience.

Penny DuBois

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Reviewed: Sat, Oct 25, 2014
About AVIS: 10.0 /10
The rental process in Madrid was straightforward. In Barcelona, the return inspection was stricter, likely because the return and billing reviews are handled separately. The return team thoroughly checks the vehicle's exterior regardless of the insurance type the customer has purchased.
About QEEQ: 8.0 /10

Arno Harriman

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Reviewed: Thu, Oct 22, 2015
About AVIS: 6.0 /10
Picked up the car in Madrid; the originally booked Volkswagen Touran was replaced with a Fiat diesel car. I'm not sure if this was an upgrade. The diesel car is slower to accelerate. The pick-up location was decent. However, the drop-off in Granada was on a Sunday. It never occurred to me, nor did anyone inform me, that the store would be closed on Sundays. As a result, I couldn't find the drop-off location and there was no attendant. Fortunately, a very kind local helped me by calling the Madrid store to inquire about the drop-off details, then accompanied me to the designated parking area and showed me where to drop the keys into the box at the store entrance. Since they pre-charged me for a full tank of fuel at pick-up, I contacted the rental company's customer service multiple times via email. Luckily, when I returned to Shanghai, I saw that the bank only deducted the car rental fee.
About QEEQ: 8.0 /10

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