Hertz is located at the very end of the car rental building, which requires quite a bit of walking. Since I arrived late, there were hardly any people in line at the regular counters. Therefore, there wasn't much difference in service between the regular counters and the Hertz Gold kiosk.
Could never reach international support by phone, only through internet calls to another country. Staff were polite but couldn't solve any problems, making them useless. Return address was wrong, and after calling, was given another wrong address. Wasted 2.5 hours in downtown Toronto traffic and eventually had to ask for directions on the street. The correct address was only two blocks away.
“Very good experience with easyrentcars and Hertz”
About Hertz:9.2/10
Like: Easy picking up and drop off Dislike: There was not cars to choice in Toronto, I took the first which arrived. Fortunately I had not to wait for so long.
Like: Except a long wait to pick up the car, the rest was really good. Dislike: It took about 45 minutes to pick up the car
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Customer Service
Relevant Reviews on Hertz TORONTO PEARSON INT'L AP
Barton Hart
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View more >Joram Carriles
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View more >Dislike: There was not cars to choice in Toronto, I took the first which arrived. Fortunately I had not to wait for so long.
F.Bakhshi
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View more >Dislike: It took about 45 minutes to pick up the car