The service was particularly bad. They first asked how many suitcases you had and then said they wouldn't fit. They kept pushing you to upgrade and buy insurance. The waiting time was too long. Never choose this rental company in Portugal again.
When handling the car pickup procedures, they added some extra costs. Due to communication issues, it took a lot of time and was hard to understand the additional charges. The experience wasn't great. It would be better to have Chinese service during pickup and a more detailed explanation of the car's operation.
The car we had expected was not available so we had a free larger vehicle which was comfortable with adequate room. We could have had a bit more instruction on the workings of the vehicle as it had technology with which we were unfamiliar.
About QEEQ:10.0/10
Drop off was confusing as the signage was not clear. Which parks were for which rental firms could have been much clearer. Booking was easy .
received an old car > 100.000 km, with lots of dents and scratches, but the size of the size of the car was bigger then reserved
About QEEQ:8.0/10
pretty easy to book
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