Europcar LISBON AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Belinda O'Neil

Portugal

Reviewed: Wed, Jul 11, 2018

About Europcar: 2.0 /10

The service was particularly bad. They first asked how many suitcases you had and then said they wouldn't fit. They kept pushing you to upgrade and buy insurance. The waiting time was too long. Never choose this rental company in Portugal again.

1 days rental

Relevant Reviews on Europcar LISBON AIRPORT

Flora Bess

Portugal

1 days rental

Reviewed: Sun, Jun 18, 2023

About Europcar: 6.0 /10

I am unhappy that the original reserved car model was not available. Even after showing the car rental insurance, the staff kept suggesting additional insurance like roadside assistance, causing the rental process to take a long time, around 30 to 40 minutes.

M.Dabrowski

Portugal

1 days rental

Economy | Renault Clio or similar

Reviewed: Thu, Oct 24, 2019

“Great car, great service. I got a good deal on this rental.”

About Europcar: 9.7 /10

The car was in very good condition. The pick up process was smooth. I was welcomed by a very friendly employee. I was offered an upgrade to a Jeep Wrangler at a very good price, which I accepted. Overall I am very satisfied with the rental.

About QEEQ: 10.0 /10

As usually, the booking process was easy and fast. The offered price was good. I am happy to book with easyrentcars.com

Rob

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Tue, Sep 10, 2019

“good”

About Europcar: 8.0 /10

received an old car > 100.000 km, with lots of dents and scratches, but the size of the size of the car was bigger then reserved

About QEEQ: 8.0 /10

pretty easy to book

W.Tang

Portugal

1 days rental

Luxury SUV | BMW X2 or similar

Reviewed: Mon, Aug 26, 2019

“Car Rental in Portugal”

About Europcar: 8.7 /10

I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.

About QEEQ: 8.0 /10

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