Nice and easy

Good prices

The service staff's attitude varies; some are very helpful, while others only provide information if asked.

The waiting time was acceptable and the explanation was clear. However, no one helped us install the child seat, so we spent a lot of time on that. We sought their help, but they were short-staffed and couldn't assist.

The day I picked up the car was a Sunday, and the rental store only opened at 2 PM. I arrived at 12:30 PM and had to wait over an hour for them to open, which was really a waste of time. When renting a car, I suggest avoiding picking up on weekends, especially in less popular cities.

in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.

there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.