Completely satisfied

The rental and drop-off locations were too far apart. I had to inspect the car myself after getting the keys and ran back and forth with my suitcase three times. What should have taken ten minutes ended up taking an hour, and I was drenched in sweat.

When picking up the car, there was no staff to accompany me. I had to find the car myself, and no one explained how to use it. The staff told me that since I had full insurance, there was no need to inspect the car when picking it up. However, during the return, the staff conducted a thorough inspection and found a tiny spot under the front of the car, claiming it was caused by me. I really can't agree with that.

There is a service point right at the airport, the procedure is simple and fast. Although the vehicle was upgraded, there was no choice available, you have to accept whatever car they give you.

The store is quite easy to find.