From Kayseri to Goreme

Despite booking early, there were no Mercedes C-Class cars available, and there was no option to upgrade to a higher class car even with extra payment. Reluctantly, I had to accept a Passat with a small refund.

There was no one to receive us when we picked up the car and we couldn't find anyone when returning it.

The company's counter is at the international exit, which is not easy to find. If you exit through the domestic terminal, it’s hard to re-enter. Look for the police at the entrance; they can help you find a staff member. It took me more than an hour to pick up the car.

The car provided was downgraded, and they didn't inform me proactively. I was almost deceived.

1. Both the Kayseri Airport pickup point and the Izmir Airport drop-off point were not clearly marked, causing quite some confusion. 2. The car provided had an empty fuel tank, and I had to put in some fuel to start it! Finding a gas station immediately after starting the journey is very inconvenient for first-time visitors. 3. The front tires of the car were severely worn out with barely any tread left, which was nerve-wracking during driving.