Nice car overall good experience.
Advice to improve.
Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection.
Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.
“Totally irresponsible , unreliable and wasted my time waiting to pick up my car. More than 30mins”
About National:8.7/10
I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car
The car was dreadfully underpowered. Automatic that could barely manage some of the hills in Phuket. This is the second time I`ve had this experience and it makes me wonder if it is intentional! There were only two of us but had we had a car full we would have been pushing it up some hills! It was a new car too!
Everything was great alsrt from the picking uo spot as it was actaully a confusing walk from domestic hall.
About QEEQ:10.0/10
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Customer Service
If i had more time i will never take the assigned car.
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