I'm not sure how to rate them. They were responsible yet not responsible at the same time. The rental process was smooth, but there was a small issue when returning the car. The staff inspected the car very thoroughly. Next time, we will also inspect the car thoroughly or take photos as evidence!
The pick up process was easy and hassle free. However, the drop off was otherwise. Due to language barrier I had procced to park the car at the airport parking and incurred parking fee of THB20. There was no clear explanation on the drop of process. Overall I am satisfied with the service.
Very easy to find the counter at arrival hall. Staffs are very nice. Car was clean and as described
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