It was my first time using National, so I was extra cautious. When the car arrived, I took many photos and videos to record everything. The staff at the counter were very polite. During the car inspection, as with other rental companies, there were minor scratches on the car and wheels. The staff was very helpful and quickly documented the noticeable scratches and reassured me not to worry since I had photo records. Returning the car was also quick. The staff mentioned that the 10,000 ฿ deposit would be returned within a week, but it took two weeks for the bank to process the refund. I will definitely use them again.

Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent

Yes satisfied

Yes satisfied

It's very difficult to find the drop off location. It's not marked at all - anywhere.

Everything was great alsrt from the picking uo spot as it was actaully a confusing walk from domestic hall.