I left my jacket in the car and realized it after airport security. I quickly returned to the rental place and the staff were very welcoming and efficiently retrieved my jacket. Great service.
The staff started working a few minutes late at around seven in the morning, but there was no queue because it was early. The online booking was for a 'mid-size sedan' Chrysler 200, but we were given a 'compact sedan' Hyundai Sonata, which is a downgrade! Also, although we had already purchased full insurance and additional insurance online, the store kept trying to sell us more insurance. Even after showing them our order, they kept pushing insurance and wouldn't process the car pick-up.
Overall convenient. The car we originally booked was too big and felt hard to control. We coordinated with the counter to switch to a smaller car. For four people, a 7-seater is a must, as the luggage fills up the space. Since we bought full insurance, returning the car was super quick, highly recommend.
About QEEQ:10.0/10
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