The car was damaged in the city, so I went to exchange it. I originally booked an L level car, but they gave me a Kia Rogue without refunding the price difference.
The billing from the car rental company was completely different from what was advertised on the website. They inexplicably charged us more than three times the original price. My friend rented the same car model from Avis, which was more than half the price compared to Hertz. Also, the Hertz San Francisco Airport branch didn't have the Mustang model at all. I really don't know how your company is coordinating with them. The experience was terrible.
“EASY rent cars lives up to the name. Very efficient/no hassle/ affordable car rental!”
About Hertz:9.8/10
Like: IVA, the Hertz rental agent at SFO was friendly, helpful and very efficient!
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