Pay extra attention⚠️ Don't fall for the additional insurance trap. Make sure to read everything carefully before signing. Once I firmly declined, the staff immediately removed it, and the final bill for the car dropped to zero.

The line was very slow. There was no free upgrade, and even the car I reserved, a Toyota Corolla, was unavailable. I had to wait an hour for a Hyundai. The manager, a woman, essentially said 'take it or leave it, cancel if you want!' No Chinese language service, not open 24 hours, no delivery service. Very aggressive upselling! The male African American clerk stared at me and said, 'This is America!' meaning if I didn't buy the insurance he recommended, I wouldn't get the car! The service attitude was terrible! I will never rent from Thrifty again. Moreover, when I called 'Zuzuche' (the third-party booking platform), their support was very weak. They told me to listen to the car rental agency! Even though I had already purchased full insurance on my order, they didn't firmly support me against buying the additional insurance the clerk recommended. I felt helpless! The service was extremely poor!

Average service, had to queue to pick up the car, and you get whatever they give you without any options, much worse compared to National.

Thriftyのデスクはなく、Dollarが担当した。すごい人が並んでいて1時間以上待った。出張だから経費で落ちたけど、事前にFullで保険に入っていたのにさらに保険に入らされた。車はほぼ新車でキレイで性能もよく、快適なドライブができました。

特に問題なし

As regular visitors to Florida who are used to renting from numerous peoviders, the car was exactly what we expected for our purchase. The airport was relatively quiet so pick up was very quick as opposed to when we have been before and collected from Alamo who are usually very busy with long lines. I would use Thrifty again.

The price was cheapest on Easyrentcars than other websites. The booking was straight forward and the information provided was in full details which informed my decision to use the company.