Canada

ごく普通の対応です。スムーズにお借りすることができました。

問題なく借りられました。

The service was quite good, had a pleasant chat.

Had to wait half an hour because they were washing the car, and their attitude was bad.

No significant experience

The return process in Edmonton was very good, but the pickup service in Calgary was not. It was entirely in English, and even though they saw I was Chinese, they didn't slow down their speech. The person tried to sell me insurance, and when I didn't buy it, he became unhappy, just tossed the keys to me and told me to find the car myself. I wasn't familiar with some of the car's details and switches, but they didn't come over to help even after I asked several times. They also suggested I upgrade to an SUV.