Hertz, Calgary International Airport Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Calgary International Airport Information, Car Rental Instructions & Policies

Address

2000 AIRPORT ROAD NE

Telephone

+14032211676

Pick-up Instructions

The Hertz - Calgary International Airport car rental location is in terminal

You can walk to the counter of Hertz - Calgary International Airport car rental.

When arriving at the Calgary International Airport proceed directly to the rental counter. Follow the signs "Rental Car Centre" to Hertz to obtain your rental agreement and vehicle keys.

Drop-off Instructions

Following “Car Return” sign when you enter the Calgary Airport area. Then find the car parking lot of Hertz. Then, you can walk back to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of CAD 21.48765 - 60 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CAD 16.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

CAD 13.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

CAD 13.99/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

CAD 13.99/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

Driving into any contiguous states U.S. and Canada are allowed, please kindly inform the counter when picking up the car, however, it's not allowed to travel into Alaska, the Yukon, or the Northwest Territories, Nunavut, or Mexico. It's recommended to have PERS cover when using vehicles in cross-border rentals for USA and Canada.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 300-500

Theft Insurance Excess:

CAD 500

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Calgary Airport

Railway Stations

6.2 mi from City Hall C Train

6.3 mi from Centre Street C Train

16.3 mi from Somerset - Bridlewood

Hotels

0.1 mi from Delta Hotels by Marriott Calgary Airport In-Terminal

0.1 mi from Calgary Airport Marriott In-Terminal Hotel

0.8 mi from The Westin Calgary Airport

Other Landmarks

6.2 mi from Fort Calgary

6.4 mi from Calgary Tower

6.4 mi from McDougall Centre

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 51.13187 -114.011338

Location Images

Hertz-Calgary International Airport-5942-store

The Rental Desk

Hertz-Calgary International Airport-5942-telegraph

The Sign

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 1.7
Vehicle cleanliness: 1.5
Spaciousness: 1.5
Counter staff: 1.6
Pick-up location: 1.5
Drop-off location: 1.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

S.McDonald
Calgary
9.6 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Like: Car was big enough for our needs and luggage. Great on fuel
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W.hess
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Like: Received a great up grade for free
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J.Cairns
Calgary
8.3 /10 Very good
Reviewed: Wednesday, December 18, 2024
I would appreciate it if your staff was more aware of 3rd party booking conditions. Also, I don’t appreciate your staff automatically tacking on a 2 hour charge at drop off when I was on time. I don’t think that I should have to contest a charge that clearly wasn’t necessitated.
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Anonymous
Calgary
7.7 /10 Good
Reviewed: Wednesday, December 18, 2024
all good except the GPS system that I rented was without charge and had some difficulty driving in a strange city and GPS died on me out of the gate- was fine after I put a full chage on it
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F.Ward
Calgary
9.7 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz. The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park. The drop off process was very quick and seamless. The car was very comfortable and perfect for our trip. Staff were friendly and polite.
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G.BRAAK
Calgary
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Para arrendar no estaba en linea la opción con neumáticos para nieve (muy importante en Calgary) en invierno).Eso hizo demorar y no conocer el costo con anticipación. Al coche también faltaba la opción calienta volante.
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Elton Croft
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
They still tried to sell insurance, and we eventually bought it because we were unfamiliar with the area. No Chinese service was available.
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Christopher Alsop(p)
Calgary
4 /10 Average
Reviewed: Wednesday, December 18, 2024
The return process in Edmonton was very good, but the pickup service in Calgary was not. It was entirely in English, and even though they saw I was Chinese, they didn't slow down their speech. The person tried to sell me insurance, and when I didn't buy it, he became unhappy, just tossed the keys to me and told me to find the car myself. I wasn't familiar with some of the car's details and switches, but they didn't come over to help even after I asked several times. They also suggested I upgrade to an SUV.
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Eugene Priestley
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
No comparison, but it’s alright
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Edgar Dewey
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
There were some minor issues, but overall it was good! From Calgary to Vancouver, the one-way fee was a bit disappointing.
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Barton Hart
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very straightforward, better than expected.
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Theresa Needham
Calgary
4 /10 Average
Reviewed: Wednesday, December 18, 2024
Damages were not pointed out or checked together proactively. The extra driver fee included not just a per-person charge but also an additional airport fee, which I cannot understand. Moreover, no explanation was provided at the counter while handling the paperwork. Additionally, the Mazda CX-9 is considered a mid-size to large SUV, but the GMC we received doesn't seem to be of the same type or size.
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Letitia Taylor
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
I placed the order on the QEEQ website for a Jeep Compass or similar model, but the actual vehicle provided was a Jeep Renegade. The rental company claimed it was similar, but a quick check on Jeep’s official website shows that the Renegade is priced lower and has less space, power, and features compared to the Compass. In my opinion, these two cannot be considered similar models. If the rental company does not actually have a Compass available, they should use images and information for the Renegade to avoid misunderstandings. Everyone has different perspectives on vehicle class, and misleading information can lead to unnecessary confusion. This rental experience was unsatisfactory in terms of the provided vehicle. However, the safety performance of the Renegade was adequate, reliable on icy roads.
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Kirk North
Calgary
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Hertz's service is really frustrating. Both the pick-up and drop-off processes were extremely slow, extremely slow, extremely slow!
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Blair Ramsden
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The staff at the front desk were nice when we picked up the car. The service was excellent. Returning the car was also simple. The staff in the parking lot checked for issues and confirmed the gas tank was full. They printed the receipt and we were able to leave.
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Quentin Beerbohm
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
No significant experience
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Wanda Copperfield
Calgary
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
When picking up the car, I was told they didn't have the reserved model or any similar ones. It's bizarre; how can you take reservations without having the cars? I don't know if it was a website glitch or a rental company issue. Without upgrading, I would have had to take a smaller car. For safety reasons, I upgraded to a Toyota Camry, which ended up costing more than booking an SUV online. The car had 60,000 kilometers on it, which isn't too much, but it was hard to drive, making sputtering noises, and the steering wheel vibrated constantly, making me worry it might break down. It was a very unpleasant car rental experience.
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Uriah More
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
This company is large, has many branches, and provides good service.
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Emma Craigie
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
It's okay, but they do try to sell additional services.
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Novia Springhall
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Picking up the car at the airport was very convenient, the car was in excellent condition, and the service was great. Renting the car for a week was very cost-effective. The only issue was that the car return location in Vancouver was in the underground garage of a building, and the HERTZ sign was very small, which caused some trouble as we had to circle around the building once.
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Joyce Fowler
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
We booked a car at a location that wasn't in a busy area, but when we arrived, the office was closed. We had to call a nearby location and then take a cab to pick up the car. Fortunately, it worked out, but it did waste some time.
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Allen Bertram
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Overall service level is good.
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Rachel Lucia
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The car was in excellent condition, almost new with only 6000 kilometers. We originally booked a Camry, but it was upgraded to a business class vehicle for free.
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Colin Shelley
Calgary
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Had to wait half an hour because they were washing the car, and their attitude was bad.
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Mona Lou(ie)
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The attitude was okay, but they didn't explain key points about picking up and dropping off the car. They didn't escort us to check the car and just left the key for us to find it ourselves.
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Fanny Gibbon
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!
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Zona Sheridan
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
The service was quite good, had a pleasant chat.
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Abraham Bronte
Calgary
4 /10 Average
Reviewed: Wednesday, December 18, 2024
Waited over an hour to pick up the vehicle
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Patricia Whitehead
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
Waited in line for a long time to pick up the car. The RAV4 I rented was replaced with a Qashqai.
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Eleanore Ferguson
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very satisfied, it added a lot of fun to the trip
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Marsh Price
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
No waiting lines
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Hubery Silas
Calgary
4 /10 Average
Reviewed: Wednesday, December 18, 2024
I specifically spent more to choose Hertz and selected a Highlander, but ended up with a Cherokee. Couldn't fit all the luggage, terrible experience, and very poor performance on mountain roads. Never choose Hertz's Highlander again; go for a Grand Cherokee from another rental company.
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Jean Coffey
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Good service attitude
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Hedy Michelson
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The instructions were clear.
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Renata Oliver
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good service. They advised on whether to rent a winter vehicle, but after consideration, I stuck with my original booking of a Hyundai SUV with over 20,000 kilometers. Overall, I was satisfied.
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Charlotte Birrell
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Rented a two-door Chevrolet but got a Corolla. The car's condition was good.
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Olivia Jeremiah
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
It was fine.
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Verna Howard
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
The wait time was short, but we didn't get the selected car model. Three people in a business class vehicle were very inconvenient!
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Harvey Louis
Calgary
2 /10 Poor
Reviewed: Wednesday, December 18, 2024
Extra charges for car return, rude attitude from counter staff, currently in discussion, targeting non-English speaking Chinese people.
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Irene London
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very good
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Mark Kathleen
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
We arrived locally at around 19:15, and there was no line. The process was quick, but the staff's attitude was not very good. They spoke English in a way that was hard to understand, requiring them to repeat. The response was 'I told you before.' The car return details were also not explained clearly.
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Elmer Frederick
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
The service was very quick, and I also got winter tires for an additional $20 per day.
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D.Kennedy
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Everything went very smoothly and no issues
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Anonymous
Calgary
9.3 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Everything was fine and efficient. Only problem is the amount of information you are bombarded with at the hire desk. We made the mistake of paying for fuel in advance instead of filling up ourselves on return of the vehicle. We were told there was a large difference in fuel prices between Alberta and BC, but this was not so.
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Cyril Marcus
Calgary
6 /10 Average
Reviewed: Wednesday, December 18, 2024
There was no Chinese service at both the pickup and drop-off locations. I booked the car for 3:30 PM, but I had to wait at the airport for over four hours until almost 8 PM to get the car. I bought the insurance recommended by the staff, who said that I didn't need to return the car with a full tank. This already made me unhappy. Additionally, they gave me a brand-new car with a very strong new car smell. Especially after being parked and exposed to the sun for a while, the smell inside the car was so strong that I felt nauseous. During our self-driving trip, I didn't dare to close the windows. This rental experience made my family very unhappy during the trip.
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Bradley Commons
Calgary
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
There are insurance and towing upsells, but you can decline them.
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Barton Hart
Calgary
10 /10 Excellent
Reviewed: Wednesday, December 18, 2024
Very nice! I initially thought I couldn't rent the car without a translated document. QEEQ's customer service told me how to get a quick translation, and then the rental company helped me print it out, so I was able to rent the car.
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Kazuhiro Murakami
Calgary
9 /10 Excellent
Reviewed: Wednesday, December 18, 2024
ごく普通の対応です。スムーズにお借りすることができました。
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