QEEQ made a mistake with the car model, but they offered me a special deal for the expected model. Hertz provided sufficient evidence proving the responsibility was on QEEQ's side.
When I arrived at the store, it was already 1 AM. The staff didn't say anything and just asked me to swipe my card. I thought it was for a deposit, so we quickly took the car since everyone was tired. Later, I discovered that $249.47 had been charged directly to my credit card for insurance. I had two rentals; during the first one in Los Angeles, the staff introduced several types of insurance and only charged us extra after we agreed. However, in San Francisco, the insurance fee was charged without my consent or even my knowledge. This was very disappointing. Additionally, the car rented during the first trip had a battery issue on December 10th, which wasted a whole half day of our time meant for exploring the Grand Canyon. The case number for that issue is 160322227. I chose this company because of its reputation, but my overall experience was not satisfactory.
The service was good. There were many people waiting in line to pick up the car, but they took me directly to the VIP pickup area.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz SAN FRANCISCO INTL AP
Bishop Franklin
-
-
-
-
View more >Helen Kieling
-
-
-
-
View more >Amelia Joel
-
-
-
-
View more >Xavier Wright
-
-
-
-
View more >Frank Milton
-
-
-
-
View more >