Clearly stated that no additional services were needed, but they added roadside assistance, incurring extra costs. No Chinese confirmation form was provided.

Long wait in line, average service attitude.

I still recommend insurance, it seems there was some communication issue with QEEQ.

Overall, the trip was very enjoyable. The service from Zuzuche and their hotline were excellent. However, when picking up the car with a US driver's license as per the order, I was hassled by an AVIS employee who insisted on purchasing additional insurance. After contacting Zuzuche hotline, I paid the extra amount to avoid delaying the trip. The rest of the journey and car usage went smoothly. I hope Zuzuche can help me get a refund for the extra payment soon. Also, a tip: try to get service from Americans in the US, it's less complicated. Avoid seeking help from Chinese staff if possible.

Average service, finding the car with the pick-up slip was troublesome.