Returning the car was smooth, and the staff were very friendly - definitely worth a five-star rating. However, I wouldn't even give one star for the pickup experience. The staff relentlessly tried to sell us insurance, even though we had already purchased the most comprehensive insurance through the rental platform. Once they realized we weren't buying their insurance, their attitude changed dramatically for the worse. They delayed us significantly, especially the person who attended to us. Absolutely disgraceful behavior.
Véhicule en bon état et fonctionnel. Le personnel a prélevé des frais dont certains déjà payé et n'a pas été arrangeant avec mes parents qui ne maîtrisent pas totalement l'espagnol.
Temps d'attente énorme pour récupérer le véhicule (plus de 2H). Malgré le faite de payer 18€ pour un enregistrement rapide. Et là je ne compte pas le temps perdu du voyage en bus pour ce rendre à l'agence de location
About QEEQ:8.0/10
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