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From other countries or regions
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Live chat Email us Service Code: 2153965334
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2153965334
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Barcelona - Alicante - Ronda - Seville - Lisbon - Toledo - Madrid

Reviewed: Mon, Oct 14, 2019
About AVIS: 4.0 /10
They upgraded our rental from a Volkswagen Touran to a Mercedes without informing us. Driving a 9-seater Mercedes in Spain was a nightmare, and the car was in poor condition. It even broke down halfway.

Relevant Reviews on AVIS Barcelona City Centre

Astrid Owen

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Reviewed: Thu, Aug 1, 2019
About AVIS: 2.0 /10
There were no designated Avis parking spots at the Barcelona rental location; the car was parked in a regular garage spot. The rental was upgraded without notice, and we only found out upon collecting the car. Because the parking lot was far from the rental office and difficult to find, we didn't bother to go back and exchange it. A silver Opel parked next to our rental shadowed us, and when we stopped at a service area for less than ten minutes, the entire car was emptied. The car lock and windows were undamaged. We reported everything to the police and found witnesses, but it's hard to say if there was any foul play, and we had to bear the loss ourselves. When returning the car, the Avis staff were also very rude. After the incident, contacting the rental customer service provided only official responses. Overall, very unsatisfied and will not use them again.

Franklin Raphael

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Reviewed: Sat, Aug 22, 2020
About AVIS: 8.0 /10
Good
About QEEQ: 8.0 /10

Lindsay Smollett

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Reviewed: Thu, Sep 20, 2018
About AVIS: 10.0 /10
International brand with professional service.
About QEEQ: 10.0 /10

Andre Isabel

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Reviewed: Wed, Jan 21, 2015
About AVIS: 4.0 /10
Booked with full insurance that included a one-way drop-off fee, but at pick-up they said nothing was included and still held the money.
About QEEQ: 10.0 /10

Newman Herbert

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Reviewed: Mon, Oct 19, 2015
About AVIS: 10.0 /10
The staff drove the car to us when we rented it, and the return process was very smooth. They took the car from the front door without inspecting the exterior much.

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