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Live chat Email us Service Code: 2077334314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2077334314
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Barcelona - Alicante - Ronda - Seville - Lisbon - Toledo - Madrid

Reviewed: Mon, Oct 14, 2019
About AVIS: 4.0 /10
They upgraded our rental from a Volkswagen Touran to a Mercedes without informing us. Driving a 9-seater Mercedes in Spain was a nightmare, and the car was in poor condition. It even broke down halfway.

Relevant Reviews on AVIS Barcelona City Centre

Agatha MacDonald

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Reviewed: Fri, Aug 2, 2019
“Barcelona-Seville-Lisbon”
About AVIS: 6.0 /10
I'll check the bill when it comes back

Berg Onions

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Reviewed: Mon, Feb 26, 2018
“Barcelona-Cordoba-Granada-Toledo-Madrid-Torre-El Alquraz-Humira-Vitapark-Barcelona”
About AVIS: 6.0 /10
The return process was simple and efficient, very good. When picking up the car, they checked my Chinese driver's license, Dutch passport, and China Bank Visa card for a long time and said it was not acceptable. After explaining for a while and showing my long-term work visa for China, they finally gave me the car. Their staff have different levels of competence.
About QEEQ: 8.0 /10

Rosalind Black

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Reviewed: Mon, Jul 17, 2017
About AVIS: 2.0 /10
The actual price was much higher than the booking price. For customers with limited English, there were many additional charges that were not explained. There was no inspection sheet during pickup and no receipt during return. They just asked for a signature on a PDA screen.

Rachel Rose

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Reviewed: Fri, Sep 11, 2015
About AVIS: 2.0 /10
Very bad, I will never use this company again. 1. I reserved a mid-sized MPV equivalent to a Sharan, but they gave me a Touran, which is much smaller. After hitting the road, I realized it was the lowest configuration, which was really disappointing. 2. I returned the car 20 minutes late and was charged an extra day's rental fee, which makes no sense. When I argued with them, they just said it's the rule. Impossible to communicate! 3. The deposit I paid doesn't seem to be accounted for; AVIS said it's a service fee and they don't know anything about it, still impossible to communicate with them. So, I hope to resolve the following issues: 1. Is it reasonable to charge an extra day for being 20 minutes late? Please inform me. I saw on the receipt that there's an overtime fee calculated by time, not by a full day. 2. When will my deposit be refunded? Please explain. Bad review, I'll go with Hertz next time, AVIS is truly a mess.

Newman Herbert

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Reviewed: Mon, Oct 19, 2015
About AVIS: 10.0 /10
The staff drove the car to us when we rented it, and the return process was very smooth. They took the car from the front door without inspecting the exterior much.

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