Europcar AVALON AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Owen Thorndike

Australia

Reviewed: Wed, Jun 19, 2019

About Europcar: 10.0 /10

Very good

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar AVALON AIRPORT

Eileen Doherty

Australia

1 days rental

Reviewed: Sat, Apr 14, 2018

“Great Ocean Road”

About Europcar: 10.0 /10

No need to queue, very professional

About QEEQ: 10.0 /10

Clarence Yerkes

Australia

1 days rental

Reviewed: Tue, May 2, 2017

“Great Ocean Road”

About Europcar: 10.0 /10

The process of renting and returning the car was very smooth. Especially when returning the car, the staff just checked for damages and fuel, and we were good to go, it was super fast! When renting, our flight was delayed, but the staff extended the return time accordingly, which was very considerate and thoughtful!

Steward Jenkin(s)

Australia

1 days rental

Reviewed: Sun, Feb 25, 2018

“Avalon Airport - Great Ocean Road - Melbourne - Avalon Airport”

About Europcar: 8.0 /10

The service attitude was indeed very good, but the efficiency was low. I waited in line for almost an hour.

D.ZAGDANSKIdoris

Australia

1 days rental

Compact | Hyundai i30 or similar

Europcar

Avalon

Australia

Reviewed: Wed, Feb 19, 2020

“Overall I'm happy with my rental expereinece.”

About Europcar: 9.7 /10

The wait time in the queue is often a problem.

About QEEQ: 8.0 /10

My only problem was when I was booking - I put my flight details in as JQ631 - your computer program does not recognize the JQ for JetStar - it only needs the numbers - your computer program should be sensitive to this and be able to override it. I was stuck for several minutes trying to work out what was wrong.