Still satisfied

Very good

they " upgraded" us to a Merc A class which was too small to get into . The drop off staff were rude beyond belief . I have never been spoken to by such a surly rude woman in my life . i will never use record again .

Will never use again terrible rip off I'll stick to hertz

I was charged 29 Euros at the pick-up desk for "Service Charge" as they called it, which is never mentioned in my booking & never happened in any other car rentals as I've been a world traveler for years & frequently renting cars more than taking buses or taxis & I absolutely don't feel right for them to do it to me nor any of their clients unless it's agreed upon prior to any transactions. Easyrentcars should step in a reclaim the funds on behalf. Thanks!