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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9879856278
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9879856278
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Christchurch – Hokitika – Franz Josef – Wanaka – Queenstown – Mount Cook – Tekapo – Christchurch – A

Reviewed: Wed, Mar 6, 2024
About Europcar: 6.0 /10
Their attitude was pretty good; they were polite and didn't push insurance sales. However, their service was lacking. I rented a Mitsubishi Pajero SUV, but they gave me a Ford pickup. Firstly, this car is available in our country and is half the price of a Pajero. The vehicle was very rough, just a work tool, with no floor mats in the trunk, only bare metal. You can imagine it like a dump truck. Our luggage suffered a lot of wear and tear, with the back of the suitcase getting badly damaged. The trunk was too large, and the back seats were too small, making it uncomfortable for passengers. The luggage slid around in the trunk and was out of reach unless you climbed inside. The diesel engine was also very noisy, making a loud rumbling noise while driving.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar CHRISTCHURCH AIRPORT

Andy Carmen

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Reviewed: Fri, Jan 5, 2024
About Europcar: 6.0 /10
There was no one at the front desk, and calling only led to voicemail. We waited for an hour and still no one showed up. Finally, the staff were located with the help of the customer service from the rental company.
About QEEQ: 10.0 /10

August Bessemer

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Reviewed: Fri, Jan 11, 2019
About Europcar: 6.0 /10
Renting the car went smoothly, but returning it was another story. The attendant made me feel discriminated against as a Chinese person by checking the vehicle multiple times and insisted there were scratches on the front bumper that were already there when I rented it.
About QEEQ: 10.0 /10

Nicola Billy

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Reviewed: Fri, Apr 7, 2017
“10-Day Self-Drive Tour of New Zealand's South Island”
About Europcar: 2.0 /10
The accounting is unclear, there are arbitrary charges, and no explanations are provided to customers. The store's staff works inefficiently, makes calculation errors, and wasted a lot of our time. Now it’s been four days since the car was returned and we’ve already returned home, but the refund issue is still unresolved.

E.James-Reeder

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Small SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Jan 17, 2023
About Europcar: 9.0 /10
They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.
About QEEQ: 10.0 /10
All good as usual :)

S.Raymond

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Economy | Suzuki Swift or similar
Reviewed: Thu, Nov 24, 2022
“Good while it lasted but then tried to scam us. Never again.”
About Europcar: 7.0 /10
Counter staff was very efficient but handling all the people waiting for their cars with no assistance was clearly not easy.
About QEEQ: 7.0 /10

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