Good

This car rental company is excellent and worth recommending. The clerk at the counter speaks good English and has a good attitude. He suggested insurance, but stopped after being informed that I had full coverage. The pickup lot is located at a nearby parking garage at the station. The car was a new 2400 km FIAT 500 hybrid, quite good and fuel-efficient, but struggles a bit on inclines. I am dissatisfied with QEEQ for two reasons: 1. The APP lists the return address as the counter where I picked up the car, causing me to circle around three times without finding it, very frustrating; 2. Their customer service has worsened compared to pre-pandemic times, leaving me speechless. Your prices are similar to those on foreign websites; I chose you for convenience. Asking you to coordinate an earlier return time with the car rental company was less effective than if I had called them directly. A negative review for QEEQ.

The contact number on the rental order is incorrect!

Car return at Milan should have a more prominent sign, went round and round to find the drop off location.. in the end found out the drop off point is located inside a multi storey carpark.. took about almost an hour to look around for it.

Two weeks after i returned the car i still waiting to my deposit refund.