Hertz is quite reliable in the US. The default comprehensive insurance saves a lot of time when picking up and dropping off the car.

Very good

Drop off location was not easy to find as it was not well sign posted from the main road.

The rental was not booked as the required pick up/drop off times. As we were delayed with several days notice none of the phone numbers provided were operational. Phoned all, each time recieved message "the phone number dialed is not an operational number" so unable to extend

Requested pick up drop off times were ignored therefore I paid for 5 hrs of rental prior to being in the usa, and had to drop off the car 7.5 hrs prior to our departure depriving us of a day's activities

Hey didnt have enough cars to choose. Did an upgrade but the car I was hoping for wasn't available Still the service was great at all tiem