Shouqizuche VENICE AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Penny Senior

Italy

Reviewed: Sat, Jul 6, 2024

About Shouqizuche: 2.0 /10

They downgraded the car but didn't refund! My car was downgraded from UFAH to FFAR, and they didn't refund the difference. The vehicle had many issues, various scratches, and dents. They just told me it was mentioned in the documents, which were a mix of Italian, German, and English, making it very hard to understand. If you don't accept it, you have to give up the car, affecting your trip.

Shouqizuche

Venice Marco Polo Airport(VCE)

Venice

Italy

1 days rental

Relevant Reviews on Shouqizuche in Italy

Tina Robbins

Italy

1 days rental

Shouqizuche

Venice

Italy

Reviewed: Sat, Jun 29, 2024

About Shouqizuche: 10.0 /10

You should plan ahead and check if the car has any damage before picking it up.

About QEEQ: 10.0 /10

Gustave Malory

Italy

1 days rental

Shouqizuche

Rome

Italy

Reviewed: Fri, Sep 21, 2018

“Rome to Florence”

About Shouqizuche: 4.0 /10

The upgrade was not clearly communicated, otherwise we would have refused the extra charge.

Upton Newton

Italy

1 days rental

Shouqizuche

Florence

Italy

Reviewed: Sun, Aug 12, 2018

“From Florence to Rome”

About Shouqizuche: 4.0 /10

There was basically no customer service and no explanation of basic matters. It felt very disappointing.

About QEEQ: 8.0 /10

Afra Nichol(s)

Italy

1 days rental

Shouqizuche

Rome

Italy

Reviewed: Sun, Aug 5, 2018

“Rome—Tuscany—Florence—Venice”

About Shouqizuche: 2.0 /10

When picking up the car, we were told that the reserved vehicle was unavailable because it never existed in the first place. We were forced to switch to a Jeep SUV. The staff's communication was indifferent, and their work efficiency was very low.