The staff had a good attitude, but at the pick-up counter, they quickly pushed additional unnecessary items into the bill for you to sign. I only noticed at the pick-up spot that they had added nearly $200 worth of things like Roadside Assistance. I went back to cancel everything, and the woman at the counter was rather unhelpful, saying things like 'If something happens, you'll be personally responsible' to try and dissuade me.
“Waiting to be compensated, then I can give short title”
About Dollar:8.0/10
I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours .
Also my 200$ is been blocked by the dollar office please release them.
About QEEQ:8.0/10
I have been told by dollar officer that easy car rental will compensate you with discount for the one day
I was given a car less of what i rented for but they considered this is same category... asked me to pay more to get the one i chose.. i reported this to easyrentcare.... no answer.... price for similar car i got was too much and they did not care to credit me any or to lusten to my complaint.. was not good experience at all... next counter budget were so cooperate and i rented next day from budget what i want with lower price... if you go to thst airpirt do not rent from dollar.
“The car I rented was a Toyota Sequoia. It is a good car and sits 8 people. I enjoyed it.”
About Dollar:8.7/10
When I rented the car, it was supposed to be a large SUV. I expected to have a suburban or XL Yukon as shown in the pictures. But when I got to the counter, the clerk told me that the car is not any of the two or an equivalent one. she told if I want one them I have to pay an extra $1,600. I had to accept what was offered to me but I was so frustrated because the storage area after seating 7 people will be extremely small. Also after like 20 days from renting the car a message popped out in the dashboard says that the car needs maintenance.
About QEEQ:10.0/10
Booking was easy and fast. I have no complaints
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