Hertz NAPLES AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Myron Hewlett

Italy

Reviewed: Mon, Jul 22, 2024

About Hertz: 2.0 /10

Poor English communication skills of customer service

1 days rental

Relevant Reviews on Hertz NAPLES AP

Frank Milton

Italy

1 days rental

Reviewed: Tue, Jun 18, 2024

About Hertz: 10.0 /10

OK, this is Italy.

The traffic in Naples is as chaotic as in India. The rental counter has a typical scheme: they say the rented car is not available and make you wait, tempting you to upgrade the car. Typical Italian trick. Since the weather was good, we just went along with it. The car was good, and I didn’t bother comparing the costs. I didn't want to affect my mood. We didn't drive into the city center, instead we headed to the Mediterranean coast and also visited the stunning Matera. Absolutely beautiful.

About QEEQ: 10.0 /10

Joanne Spencer

Italy

1 days rental

Reviewed: Sun, Jun 18, 2023

About Hertz: 2.0 /10

It's okay.

Regan Moore

Italy

1 days rental

Reviewed: Thu, Sep 13, 2018

About Hertz: 10.0 /10

Everything was very satisfactory

About QEEQ: 10.0 /10

A.Sugden

Italy

1 days rental

Economy | C Lancia Y or similar

Reviewed: Tue, Aug 6, 2019

“Good but expensive”

About Hertz: 7.7 /10

I was charged €70 for a second driver without being told it was extra- I would not have taken it at that price! An extra insurance was added that I did not ask for (€22). All in all I thought the priority was to add as many extra costs as possible “under the radar”!

About QEEQ: 8.0 /10