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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3769918352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3769918352
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Reviewed: Tue, Jun 18, 2024
About Hertz: 10.0 /10

OK, this is Italy.

The traffic in Naples is as chaotic as in India. The rental counter has a typical scheme: they say the rented car is not available and make you wait, tempting you to upgrade the car. Typical Italian trick. Since the weather was good, we just went along with it. The car was good, and I didn’t bother comparing the costs. I didn't want to affect my mood. We didn't drive into the city center, instead we headed to the Mediterranean coast and also visited the stunning Matera. Absolutely beautiful.

About QEEQ: 10.0 /10

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Myron Hewlett

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About Hertz: 2.0 /10
Poor English communication skills of customer service

Joanne Spencer

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Reviewed: Sun, Jun 18, 2023
About Hertz: 2.0 /10
It's okay.

Jean Coffey

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Reviewed: Mon, Nov 7, 2016
About Hertz: 8.0 /10
The efficiency of the European staff is unimpressive. The car pick-up process was quite slow.
About QEEQ: 10.0 /10

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Economy | Fiat Panda or similar
Reviewed: Thu, Oct 10, 2019
About Hertz: 5.7 /10
no bad / no good.
About QEEQ: 10.0 /10
Very reactive! Excellent.

Tom W

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Premium Wagon | Audi A4 Avant or similar
Reviewed: Fri, Sep 20, 2019
“Terriblly slow pick up. The rest of the experience was fine.”
About Hertz: 7.3 /10
Spent about 130 minutes in the car pick up process. It was just too long and very poorly organised by Hertz. Yes, it was busy to collect (Saturday morning), but they should have staffed accordingly.
About QEEQ: 8.0 /10

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