The car pickup process was very pleasant. The staff explained all the important details and any scratches clearly. However, although I contacted them via WeChat half an hour before returning the car, there was no one at the return point when I arrived. I had to wait twenty minutes, which almost caused me to miss my flight.

I arrived ahead of the scheduled pickup time but was informed that the car had not yet arrived. After the scheduled pickup time, I still had to wait more than half an hour to get the car because the previous user didn’t fill up the gas tank and had to refuel, which caused the delay. Eventually, they extended the return time by half an hour.

Poor service, the car provided was smaller than the one booked, and no upgrade was offered.

Good service good car

Price lower better

Great car condition... in fact the car that I got is only 1400km mileage. Very clean and good condition. Staff is helpful. Highly recommended.

Great platform, easy to navigate and make booking. Will use this platform again if need to book car again.