Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c
United States
Reviewed: Fri, Jul 26, 2024
About FOX RENT A CAR:8.0/10
The car matched my expectations.
The shuttle bus to and from the airport would have been pleasant if the air conditioning on the shuttle had been adequate.
Instead it was a very hot and unpleasant 30 minute ride to and from the rent a car in the middle of hot summer days. A/C on the shuttle bus was on but not cooling.
“The worst experience with car rental I've ever had”
About FOX RENT A CAR:2.0/10
This place is a scam, do not rent with them! I waited in line for over an hour and they claimed they didn't have any cars! How do you not have any cars when you have a reservation? I had to book with another company for twice the price, but at least I got a car. STAY AWAY!
To be honest, quite disappointed, this is the first time I rent on Fox, also the last time. The service of fox is terrible, no one told us the car was cleaning when we picked up. We spent over 1 hour to pick up a car and in the car, there are stains everywhere. And acceleration of this SUV is really terrible, in the YellowStone park, it lacks of power to accelerate the speed.
The pick up place is really far from the airport, and shuttle is over 30 minutes. We spent more $20 on Lyft.
There was a lot of added charges at the desk (liability insurance, toll charges, etc) that wasn’t communicated beforehand. I was told that Fox wasn’t like big rental companies so I couldn’t use my own car insurance liability, and had to purchase theirs. I also was told that I had two options for tolls: pay $8.99 a day and use their Sunpass with unlimited tolls, or decline and then pay a $15 fee on top of each individual toll charge. They said we could get a sunpass elsewhere but it takes 48 hours to become active, so that wasn’t an actual option. The whole process felt very scammy.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c
Relevant Reviews on FOX RENT A CAR in United States
Y.Li
-
-
-
-
View more >Christian Hoeffel
-
-
-
-
View more >s.lee
-
-
-
-
View more >Zhou
-
-
-
-
View more >J.Eichenlaub
-
-
-
-
View more >