When picking up the car, they didn't mention whether we should buy a full tank of gas. They charged us over $350, claiming it was a pre-authorization without explaining that it included fuel. The deposit should have only been $200. They never provided a detailed bill and just asked for an electronic signature. This is clearly fraudulent behavior.

Average

Car drove well but did not have modern Aps etc which I would have expected from a Luxury Vehicle. I wonder if Thrifty actually down Spec their cars.

The wait to get the vehicle was long, over 45 mins. but the process of getting the car was quick. The vehicle was perfect for our trip as it was a Golf trip and needed all the extra space for gear. Drop off was quick and easy.

Booking process was easy. needed to rent a specific vehicle due to the space and occupants inside.

Great experience. Staff were kind and built rapport well but a bit unprofessional. They helped me get a car that was similar to what was reserved through easy center

Was easy to reserve. They didn’t have the car that we reserved there but we got something similar