Average service; not proactive in solving issues. Initially said the 7-seat car was unavailable and we had to wait 2 hours. The staff didn't actively find a solution. Eventually, they provided an 8-seat car, which was just adding a narrow seat in the middle row. Additionally, there was a mandatory daily surcharge, which was hard to understand.
My cost was listed on my (electronic) invoice once I finished providing my credit card information when I reserved the vehicle via your website. I added a 2nd driver at the counter, (no problem with that cost) however, another $40.00 ++ dollars was added when I picked up the vehicle.
About QEEQ:8.0/10
The cost increased at the counter when I picked up the vehicle. $40.00 dollars. I should have argued over the additional cost however, I just paid it and let - it - go as a learning experience. I was disappointed.
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