Overall service is acceptable.

The attitude was okay when renting the car, but they kept trying to sell you various additional services. Returning the car was a nightmare. They would find ways to charge you with all sorts of fees. Disgusting! The key issue is, can you return the car in exactly the same condition you took it? They gave us a junk car but expected us to return a new one! They maliciously charged us over 300 euros!

Misleading, they claim to have third-party liability insurance, but it's a lie. They don't take responsibility when problems arise. The car already had significant scratches when I rented it, and when I returned it, they combined previous damage with new minor scrapes and charged me for all of it.

Easy pick-up. I called the number provided for the Airport to pick up and 5 min later the shuttle showed up. Easy check-in at the RentSmart24 counter and very friendly staff. Great car.

Easy booking and I had to contact CS for a question before my rental pick up. Excellent Customer Service this was my first time using QEEQ.com but for sure not my last time.

The car was dirty inside and outside - when we pointed it out, we were told to bring in the similar - dirty - condition. We drove it from Venice to the mountains during winter and it happens to snow it winter, we were not provided winter tires so when we tried to climb a main road during snowing we were stuck on the road. We found a snow-tire socks in the trunk and used them. After returning the we were charged 45 Euro for using those sock. Invoice stated: Penalty for restoring snow chains/snow socks So good luck if you drive in mountains during winter.