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+1-8007618913
Live chat Email us Service Code: 9065310047
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9065310047
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Search for ACE Rental Cars Car Hire in Cairns

Poor

Reviewed: Tue, Nov 5, 2024
About ACE Rental Cars: 2.0 /10
We did not receive the correct vehicle that we booked and were forced to use a Mazda CX-5, which did not have enough space for the four of us with the baby car seat installed. Additionally, we were charged extra for the baby car seat, even though I had already paid for it through QEEQ. We were also pressured into purchasing insurance, as they threatened to charge a $200 withdrawal fee if we declined. As someone who works for the ACCC, I found it concerning to be treated this way by an Australian company, and I felt harassed. I have already lodged a complaint against this company for their unethical sales practices. The staff were unhelpful throughout the experience. It may be worth considering if partnering with ACE is truly beneficial for your reputation. I will be in touch soon to provide further information for our investigation.
Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. Please note that all extras are paid at counter. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
Toyota Kluger image
ACE Rental Cars
CAIRNS AIRPORT(CNS)
Cairns
Australia
Medium SUV | Toyota Kluger or similar

Relevant Reviews on ACE Rental Cars in Australia

Shirley James

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ACE Rental Cars
Adelaide Airport(ADL)
Adelaide
Australia
Reviewed: Sat, Feb 16, 2019
About ACE Rental Cars: 10.0 /10
The store is a bit far from the airport but close to the city. Very satisfied with the upgraded new car.

Saravanan

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Medium SUV | Mitsubishi Outlander or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Dec 26, 2019
“Excellent”
About ACE Rental Cars: 8.7 /10
Ace charged the One way fee although i mentioned to the counter staff that i already paid via Easyrentcars and showed the Booking Slip with One way fees is included. Ace counter staff said EasyRent should not charged us instead Ace suppose to charge the Fee and i have paid without any choice. Now i am disputing with Easyrentcars. They are still on investigation. Already 20days gone , just received email asking for Final Invoice. Ace Cars and time taken to Pick up and Drop Off was Excellent.
About QEEQ: 9.0 /10
Everthing is Excellent.

J.Evans

View more >
Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Adelaide Airport(ADL)
Adelaide
Australia
Reviewed: Thu, Dec 5, 2019
“Easy bokking, exceptional value, 5 stars!”
About ACE Rental Cars: 9.7 /10
Friendly counter staff, very good pickuo service and easy access to the yard for collection/dropoff. Overall great experiance.
About QEEQ: 10.0 /10
Great platform and easy to use. Got a great deal and then price guarrantee kicked in and made ut even better! Could not be happier. Actually I could because I got upgraded from a small economy to a family sedan. Nice sweet ride for cruising the coast roads. Will be using again and higjly recommend.

Trev T

View more >
Medium SUV | Toyota RAV4 or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Mar 31, 2019
“Car was supplied in pristine condition and no problems mechanically either on the long journey.”
About ACE Rental Cars: 10.0 /10
It was so good I purchased the same model myself the following week.
About QEEQ: 10.0 /10

View more >
Intermediate | Toyota Corolla or similar
ACE Rental Cars
Perth
Australia
Reviewed: Sun, Mar 31, 2019
About ACE Rental Cars: 9.7 /10
Yes, because car we booked was unavailable and we received an upgrade to the corolla Car did need windscreen wiper replacement.
About QEEQ: 10.0 /10

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