The car was fantastic. The staff at check were good but there were not enough of them. There was a high volume of people picking up cars on arrival with only 2 staff on the counter. Wait time of almost 1 hour and 30 mins was not ideal after long flights and 2 young children.
About QEEQ:10.0/10
Great service!
Look forward to using you again in the future!
“Too slow for pick up at 10pm. Voucher unclear who renting off and had to wait behind 2 other custome”
About Europcar:6.3/10
Otherwise good
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Customer Service
NZ dual location car hire - all went smoothly!
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