When returning the car near LA airport, there was a large open-air parking lot shared by three rental companies. The staff on duty that evening gave quick and rushed instructions, asking us to simply leave the keys and go. Later, I discovered that Hertz had overcharged me for an extra day's rental. Fortunately, I had taken some photos as proof, and Rentcars was very proactive in helping me reclaim my dues. However, I was not happy with Hertz's overall process. Make sure to carefully monitor any extra charges on your credit card when renting and returning cars.
QEEQ made a mistake with the car model, but they offered me a special deal for the expected model. Hertz provided sufficient evidence proving the responsibility was on QEEQ's side.
The process is fast and convenient, and the car is in great condition.
About QEEQ:10.0/10
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