Europcar MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Dorothy Hansom

Germany

Reviewed: Mon, Oct 14, 2024

About Europcar: 2.0 /10

Compared to other car rental companies, the car pickup process was smoother. However, upon arrival, no one informed me about the need to take a number for the queue. I waited for a long time until a fellow passenger reminded me to get a ticket. Even after taking the ticket, a couple from the Middle East cut in line. The entire waiting process took nearly an hour.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar MUNICH AIRPORT

Rachel Lucia

Germany

1 days rental

Reviewed: Sun, Oct 6, 2019

About Europcar: 8.0 /10

There were quite a few people, had to take a number and wait, the waiting time was over 10 minutes.

About QEEQ: 8.0 /10

Jared Swift

Germany

1 days rental

Reviewed: Thu, Oct 11, 2018

About Europcar: 6.0 /10

The wait time was quite long, you have to get a number first. There were a lot of additional charges. The app showed a cost of over 680 euros, but it ended up being over 1100 euros when picking up the car. It's been several days since I submitted a complaint to the rental company, but there has been no response.

Deborah Joshua

Germany

1 days rental

Reviewed: Tue, Aug 14, 2018

About Europcar: 6.0 /10

The staff was not very friendly and did not clearly explain the location