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Live chat Email us Service Code: 5304392312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5304392312
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Bon véhicule - Service de navette pas adapté

Reviewed: Tue, Jul 23, 2019
About Drive On Holidays: 7.0 /10
Le service de navette pour l'aéroport au retour est largement insuffisant - nous avons faillit rater notre avion
About QEEQ: 10.0 /10
Bien
Economy | Volkswagen Polo or similar

Relevant Reviews on Drive On Holidays Lisbon Airport

Nick Arthur

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Reviewed: Wed, Jun 26, 2024
About Drive On Holidays: 4.0 /10
I chose the Toyota Corolla Hybrid because I knew fuel prices in Europe are high at 14 yuan per liter, and this car uses only 5 liters per 100 kilometers. I had rented this car before and was familiar with it. Upon reaching the store, after confirming the contract and paying the deposit, the staff informed me that they didn't have this model available. Instead, they offered me a large diesel car, which I refused. They told me that they don't have any Toyota cars at all. I asked why they made me sign the contract and charged me, only to give me a Hyundai Jeep with a 2.0-liter engine, which I didn't want. For me and my spouse, a 1.6-liter car is more than enough. Larger engines consume more fuel, and parking spaces in Europe are small. If it weren't for the hybrid, I wouldn't have considered this rental company. I wanted to cancel the order. After calling the rental company, they told me that the Jeep was also a hybrid and that they had no other cars available. I insisted that a comparable car should be hybrid-to-hybrid, same engine size. This company was terrible. The staff processing the rental left us at the counter and went to eat as soon as it hit 6 PM. Later, I had to confirm with the store manager and the rental company that the Jeep was indeed a hybrid, and I had no choice but to accept it. Not buying insurance required a 2600-euro deposit. Returning the car was quick; they had separate counters and staff for rental and return, which was quite efficient. After getting the return confirmation, I asked about the 2600-euro deposit. They said it would be refunded immediately, but I guess it will take 30 days.
About QEEQ: 10.0 /10

Daphne Lattimore

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Reviewed: Mon, Dec 10, 2018
“Lisbon-Porto-Caceres-Seville-Cadiz-Faro-Lisbon”
About Drive On Holidays: 4.0 /10
The company's staff threatened me into buying their insurance by saying they wouldn't give me the car otherwise. They claimed that the insurance provided by the rental company is not assurance but merely protection. I couldn't discuss this legal issue with the staff, so I had to purchase their insurance for 16.5 euros per day.

Baron Gresham

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Reviewed: Wed, Aug 23, 2023
About Drive On Holidays: 2.0 /10
It's been a long time since I returned the car, and I still haven't received an explanation from customer service about the 66 euros charge! Additionally, the large deposit has yet to be refunded, seriously impacting my subsequent expenditures. Poor service.

C.da Silva

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jun 20, 2019
About Drive On Holidays: 7.0 /10
The customer services is great there. That is why I rented from them again this time. However, the car I was given this time was not is great shape. I had to return it after the first day because the engine light went on. Thankfully I was close by to return it and they were great at helping me switch vehicles.
About QEEQ: 7.0 /10

Farid

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Small SUV | Audi Q2 Guaranteed model
Reviewed: Tue, Jun 18, 2019
“Price too good to be true”
About Drive On Holidays: 7.3 /10
Final price at counter turned out to be A LOT higher, due to insurance requirement.

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