The car was fine. In the keys, it said "Diesel" although the car was benzine. This could lead to a huge problem for both the company and a customer. I informed the office, but its worth stating again. Thanks.
Couldn't pick up the car. Amex card couldn't be used, and the chip UnionPay card also didn't work. Couldn't negotiate with the store and couldn't cancel the rental order. Wasted time and money. Really frustrating.
“We will not be booking with Noleggiare/Qeeq again. Very poor customer service from start to finish.”
About NOLEGGIARE:8.0/10
Over 40 minutes to collect car.
Insurance that was pre-purchased we were told was invalid so had to pay again.
Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card.
We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found.
Terrible customer service!
Great company. Definitely will try to use your services.
About QEEQ:10.0/10
Great!!!
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