Thai Rent A Car - Phuket

The car I received was very old, covered in scratches and with a total mileage of 139,000 kilometers. I asked the rental company to change the car, but they refused. I reluctantly drove it on the road; fortunately, during the 4 days of rental, the car didn't break down, although the power was somewhat insufficient. The air conditioning worked well though. Overall, the service was mediocre. I suggest not using cars with a mileage of 140,000 kilometers for rental services anymore.

Normal

I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.

EasyRentCars did a good job confirming the car reservation for me. However, I would expect faster turnover instead of chasing a few times by me.

It’s perfect

It’s perfect

場所は空港内ですぐにわかりましたが、お客さんが２組ならんでいて、スタッフ３名いるのに受付を１名で対応しているので、順番まで４０分ほど待たされた、それからの手続きなので、１時間はかかってしまったのが残念でした。まあ料金も安いし、満足です。