I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee
I had to make a last minute reservation and Green Motion had the best prices available. But, we landed in Orlando airport ~ 5:30 am and had to wait over 30 mins to get the shuttle that would take us to the Green Motion location. At the location, there was only one couple before me in the line but it still took > 20 mins to complete the booking for them. There was a single operator to help people get their cars and she was having technical issues, still the wait seemed really long.
“a) Difficult to find bus pick-up b) Bus pick-up slow & counter service even slower ( 1 hr)”
About GREEN MOTION:6.0/10
A) Difficult to find pick up location.
b) Slow shuttle
c) Over 1 hour to check in-1 person at the counter-Did not even acknowledge we were there.
d) Car had dents and chipped windshield.
e) Won't be using this company again. Not customer focused at all.
f) Since it took so long to check in my plans had to be cancelled.
G)
worst car rental experience I have ever had.
H0 Person at the counter had no proof of car insurance. Wanted large non refundable payment.
Won't be
Like: The people Dislike: Upsell! Car needed service, wipers needed replacement, wheels needed alignment, no windshield washer!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
System Maintenance Notice We are currently upgrading call system, phone customer service is not available. This process is expected to take approximately 30 minutes to complete.For urgent inquiries during this time, please contact online customer service.We apologize for any inconvenience this may cause and appreciate your understanding.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on GREEN MOTION Orlando Airport
L.Wollins
-
-
-
-
View more >R.K.
-
-
-
-
View more >M.Rubin
-
-
-
-
View more >P.Harris
-
-
-
-
View more >A.Trace
-
-
-
-
View more >Dislike: Upsell! Car needed service, wipers needed replacement, wheels needed alignment, no windshield washer!