Good Cheap Reliable Car Hire

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

Good company and friendly staff. You can pick up the car in a hall and an employee checks the car with you before you go. Good service and price. I visit Portugal many times a year so I will definitely come back to this company!

The car was mostly fine. I gave it an avg score for cleanliness cos they gave it to us with some awful film smeared all over the windshield, rear window & mirrors, which dangerously reduced visibility. We couldn't see it til we drove out of the garage, in the dark, and it was too hazardous to stop on the roadside to wipe it properly. The counter staff were super friendly. But my god, did we ever wait a long time for our turn to drop off the car. Never seen anything like that. Moreover, when we picked up the car, the counter staff didn't say a word about the road toll system in Portugal, which is difficult for tourists to understand due to poor signage. With no reason to expect things to be different here than elsewhere, we hadn't read anything about it and were unprepared. So what happened is the 1st time we arrived at a toll plaza, we got in the "Via Verde" lane. OOPS ! And though we phoned OK Rent-a-car immediately after passing through it, and the person who answered reassured us it was no big deal and we could just pay the normal toll at any post office, that was untrue. Instead, we were charged the max. toll when we exited the motorway - 46,60 euros (!!!) - instead of just having to pay 9 euros. We were super pissed off. Finally, when we dropped off the car, we asked them to pls bring us back to our hotel, which was literally 10 min. away by car. We figured that was a fair request given the issue caused by them not telling us about the tolls (which they admitted was their mistake). But they refused and would only drop us off at the airport metro station or else the Oriente one. That added another 20 min. to our journey. I've rented cars in many places and they've usually dropped us off anywhere we wanted within reason.

The whole experience was excellent!

Quite helpfull

They were super good and kind.

It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.